Terms & Conditions

DriveLater (“DriveLater”) has partnered with the leading Motor Vehicle Rental Suppliers to bring you (“the Customer”) the best possible rental deals. To access these deals, the Customer must agree to the Terms and Conditions of the Car Rental Company with which your booking is made. Details of these Terms and Conditions are found on each of the Car Rental Companies websites.

Security – Credit Card Payments

When using DriveLater, the rental amount is payable upon vehicle pickup directly to the car rental company. All major credit cards are accepted. Credit card details may be required to secure the reservation at the time of booking however the payable amount will not be debited until you collect the vehicle and sign the rental contract. Credit card details are transmitted to the supplier sites over SSL (Secure Socket Layer).

Booking Cancellations and Changes

Once the reservations is made, amendments and/or cancellations are to be made via the car hire company with whom the reservation is made. See the Customer Service page for direct access to the respective car hire company amendment pages. You will need your Booking Number.

Privacy Statement

We are always conscious and respectful of your personal privacy.

At DriveLater.com.au (“DriveLater”), we recognise the importance of protecting your personal information. This Privacy Policy will answer your questions about the kind of information we collect and how we use it. We reserve the right to modify this Privacy Policy at any time without prior notice. If we change or update our Privacy Policy, we will post the revised policy here, and any changes will apply to all information collected by DriveLater, including previously collected information. If you have any further questions or comments, contact us at [email protected]

What information do we gather and how do we use it?

We collect information about your visits, such as service provider, browser type, operating system, pages accessed on our web site and the date and time of access to optimise your user experience and enhance your time spent with us online. We also receive information telling us what site you came from. These statistics do not contain any personal identifiable information.

In the ordinary course of our business, we gather personally identifiable data about you, including:

  • Information you provide, such as your name, telephone number(s), e-mail address(es), driver’s license details and credit card information.
  • Information about your transactions with us, such as the locations, dates and times of your rental pickup and return, your arrival airlines and flight numbers and the rental charges you incur.

Who do we share your personal information with?

Information that you provide us with is used to charge your credit card and deliver booking confirmation to you electronically. We may also contact you about your vehicle hire for customer service purposes or to make alterations or cancellations to your booking. We do not disclose any information about customer bookings to anyone except the vehicle supplier. In delivering this service we will provide the hirer.s name, contact and driving license details to the vehicle supplier who require this information to fulfil the booking. Whilst we utilise reputable suppliers, we have not placed specific limitation on these suppliers from using or disclosing your information without your permission. We recommend that you review the privacy policies of any supplier used through our website. Where there is a legal obligation DriveLater may disclose information against someone who represents a threat to DriveLater’s interests (eg customer fraud) or whose activities could harm others.

Use of “Cookies”

A “cookie” is a set of data that a website server stores on your computer. Cookies enable websites to recognise your computer and to “remember” your entries as you move from page to page, or even when you revisit the site from time to time using the same computer.

Cookies are not required to make a booking with DriveLater. However session cookies are required to access the Supplier area. These are encrypted and deleted on exiting the browser.

Third Party Websites

Our website may contain links to third party websites, which may or may not be operated in conjunction with our website. We do not monitor or control the information collected when you choose to “click through” links to these websites. The treatment of user data by the operators of third party websites may be different from ours. For details regarding their treatment of personally identifiable data about you, you will need to read their privacy policies or contact them.

Retention of Data

DriveLater only records personally identifiable information that is necessary to do business with you. We neither build profiles nor store histories of our clients.

Data Security

DriveLater ‘frames up’ or links you to the websites of our Motor Vehicle Rental suppliers. Bookings you make and browsing you do is done within the site of each supplier. The privacy of any data that is captured, stored or transferred during the browsing or booking process is therefore covered by the privacy policies of our suppliers. You can view the privacy policies of our suppliers by clicking on the logos below.